WHO ARE WE?

We are highly experienced instructors, with extensive backgrounds in managing large Contact Centers for Fortune 500 companies.

We have extensive courseware addressing all aspects of Contact Center performance with a focus on results.

Courses provide insight into all aspects of leadership to support supervisors as they manage agents and the issues they face on a daily basis. Disciplines addressed include sales, customer service, credit and collections.

For managers looking to elevate the performance of their supervisors and agents as well as enhance their own skills and insights on a wide range of subjects there is no better program of courses.

We believe our experience sets BenchmarkPortal apart.

We customize all of our training programs.

Call us to see how can meet the needs of your Contact Center.
Call us today at:
(805) 465-7201 ext. 1
or email:
jimmy@benchmarkportal.com