Shopping Cart

Below is a list of the contents of your shopping bag. To remove an item, simply click the "Remove" checkbox for the item you wish to remove and click "Update" to continue.

If you would like to checkout and complete your order, simply click "Checkout" to continue.

Remove	Item	Options	Each	Qty	Total
	Call Center Management Certification - 04/20/10 - 04/23/10 Phoenix, AZ - (American Family Mutual Ins. Facility)	None	$1995.00		$1,995.00
	Call Center Management Certification - 05/12/09 - 05/15/09 Chicago, IL Plus tour of AMA Call Center	None	$1995.00		$1,995.00
	Call Center Management Certification - 05/17/11 - 05/20/11 AAA Mid Atlantic, Hamilton NJ (near Philadelphia) + a tour of the host center	None	$1995.00		$1,995.00
	Call Center Management Certification - 09/21/10 - 09/24/10 Indianapolis Power and Light	None	$1995.00		$1,995.00
	Call Center Management Certification - 12/07/10 - 12/10/10 Houston, TX plus tour at the Reliant Energy Customer Care Call Center	None	$1995.00		$1,995.00
	Call Center Workforce Management Certification - 05/17/11 AAA Mid Atlantic, Hamilton NJ (near Philadelphia)	None	$690.00		$690.00
	Online Course :: Call Center Call Quality Monitoring and Coaching	None	$159.00		$159.00
	Online Course :: Call Center Caller Satisfaction Measurement	None	$159.00		$159.00
	Online Course :: Call Center Human Resource Management	None	$159.00		$159.00
	Online Course :: Call Center Knowledge Management	None	$159.00		$159.00
	Online Course :: Call Center Organizational Leadership	None	$159.00		$159.00
	Online Course :: Call Center Performance Benchmarking	None	$159.00		$159.00
	Online Course :: Management Certification Live OnLine Package	None	$1699.00		$1,699.00
	Online Course :: Management Certification On Demand Package	None	$995.00		$995.00
	Operations Management Certification - 04/22/10 Phoenix, AZ	None	$690.00		$690.00
	Operations Management Certification - 06/10/10 Minneapolis, MN	None	$690.00		$690.00
	Operations Management Certification - 08/05/10 Seattle, Community Health Plan of Washington	None	$690.00		$690.00
	Operations Management Certification - 09/23/10 Indianapolis Power and Light	None	$690.00		$690.00
	People Management Certification - 04/20/10 Denver, CO	None	$690.00		$690.00
	People Management Certification - 04/20/10 Phoenix, AZ	None	$690.00		$690.00
	People Management Certification - 06/08/10 Minneapolis, MN	None	$690.00		$690.00
	People Management Certification - 09/21/10 Indianapolis Power and Light	None	$690.00		$690.00
	People Management Certification - 10/12/10 Atlanta, GA	None	$690.00		$690.00
	People Management Certification - 12/07/10 Houston, TX	None	$690.00		$690.00
	Performance Management Certification - 05/21/10 Chicago, IL	None	$690.00		$690.00
	Performance Management Certification - 06/11/10 Minneapolis, MN	None	$690.00		$690.00
	Performance Management Certification - 09/24/10 Indianapolis Power and Light	None	$690.00		$690.00
	Performance Management Certification - 10/15/10 Atlanta, GA	None	$690.00		$690.00
	Technology Management Certification - 04/21/10 Phoenix, AZ	None	$690.00		$690.00
	Technology Management Certification - 06/09/10 Minneapolis, MN	None	$690.00		$690.00
	Technology Management Certification - 08/04/10 Seattle, Community Health Plan of Washington	None	$690.00		$690.00
	Technology Management Certification - 09/22/10 Indianapolis Power and Light	None	$690.00		$690.00
	Technology Management Certification - 10/13/10 Atlanta, GA	None	$690.00		$690.00
	Technology Management Certification - 12/08/10 Houston, TX	None	$690.00		$690.00
Total					$28,113.00