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Below is a list of the contents of your shopping bag. To remove an item, simply click the "Remove" checkbox for the item you wish to remove and click "Update" to continue.

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Remove Item Options Each Qty Total
Call Center Management Certification - 04/20/10 - 04/23/10 Phoenix, AZ - (American Family Mutual Ins. Facility) None $1995.00 $1,995.00
Call Center Management Certification - 05/12/09 - 05/15/09 Chicago, IL Plus tour of AMA Call Center None $1995.00 $1,995.00
Call Center Management Certification - 09/21/10 - 09/24/10 Indianapolis Power and Light None $1995.00 $1,995.00
Online Course :: Call Center Analytics and Reporting None $199.00 $199.00
Online Course :: Call Center Caller Satisfaction Measurement None $129.00 $129.00
Online Course :: Call Center Human Resource Management None $129.00 $129.00
Online Course :: Call Center IT Management None $199.00 $199.00
Online Course :: Call Center Knowledge Management None $199.00 $199.00
Online Course :: Call Center Knowledge Management None $129.00 $129.00
Online Course :: Call Center Organizational Leadership None $129.00 $129.00
Online Course :: Call Center Performance Benchmarking None $129.00 $129.00
Online Course :: Management Certification Live OnLine Package None $1699.00 $1,699.00
Online Course :: Management Certification On Demand Package None $995.00 $995.00
Operations Management Certification - 04/22/10 Phoenix, AZ None $690.00 $690.00
Operations Management Certification - 06/10/10 Minneapolis, MN None $690.00 $690.00
Operations Management Certification - 09/23/10 Indianapolis Power and Light None $690.00 $690.00
People Management Certification - 04/20/10 Phoenix, AZ None $690.00 $690.00
People Management Certification - 06/08/10 Minneapolis, MN None $690.00 $690.00
People Management Certification - 09/21/10 Indianapolis Power and Light None $690.00 $690.00
Performance Management Certification - 06/11/10 Minneapolis, MN None $690.00 $690.00
Performance Management Certification - 09/24/10 Indianapolis Power and Light None $690.00 $690.00
Technology Management Certification - 04/21/10 Phoenix, AZ None $690.00 $690.00
Technology Management Certification - 06/09/10 Minneapolis, MN None $690.00 $690.00
Technology Management Certification - 09/22/10 Indianapolis Power and Light None $690.00 $690.00
Technology Management Certification - 10/13/10 Atlanta, GA None $690.00 $690.00
Total $18,201.00
 
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