Management Certification Live OnLine
The College of Call Center Excellence has been teaching "in-person" courses to thousands of attendees, and is now, live online. Taking the time out of your busy schedule to attend in-person education can be very difficult in today's demanding call center world. That is why we have made it easy for you to become a "Certified Call Center Manager"
As with any college, we have our learning objectives. Our goal is to equip you with the skill-set to improve your call center's performance on a daily basis. By registering for one of our courses below, you will start your training to become a Certified Call Center Manager.
Management Certification Live OnLine Package
As with any job time to train can be time consuming, with Live Online learning you can learn at your pace and time schedule. This combined package allows the student to take the courses when time permits and offers a great discount while at the same time receiving a Management Certification Certificate. Purchase all 10 Live Online courses and receive a 15% discount! All this from a company you can trust and has trained over hundreds of individuals worldwide.
Here is how it works:
- Register for a course below
- We will send you the login for the course and other instructions
- Login to the web portal on the day and time the course is being held
- Attend both days of the course
- Receive your certificate in the mail
It is that easy!
| Date | Time | Duration | Course | Price | Enroll Now |
| October 21-22, 2009 |
07:00 AM PST 10:00 AM EST |
90 mins. | Call Center IT Management | $199.00 |
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| October 21-22, 2009 |
12:00 PM PST 03:00 PM EST |
90 mins. | Analytics and Reporting | $199.00 |
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| November 4-5, 2009 |
07:00 AM PST 10:00 AM EST |
90 mins. | Knowledge Management | $199.00 |
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| November 4-5, 2009 |
12:00 PM PST 03:00 PM EST |
90 mins. | Performance Benchmarking | $199.00 |
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