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Management Certification Live OnLine


The College of Call Center Excellence has been teaching "in-person" courses to thousands of attendees, and is now, live online. Taking the time out of your busy schedule to attend in-person education can be very difficult in today's demanding call center world. That is why we have made it easy for you to become a "Certified Call Center Manager"

As with any college, we have our learning objectives. Our goal is to equip you with the skill-set to improve your call center's performance on a daily basis. By registering for one of our courses below, you will start your training to become a Certified Call Center Manager.

Management Certification Live OnLine Package Enroll Now

As with any job time to train can be time consuming, with Live Online learning you can learn at your pace and time schedule. This combined package allows the student to take the courses when time permits and offers a great discount while at the same time receiving a Management Certification Certificate. Purchase all 10 Live Online courses and receive a 15% discount! All this from a company you can trust and has trained over hundreds of individuals worldwide.

Here is how it works:

  • Register for a course below
  • We will send you the login for the course and other instructions
  • Login to the web portal on the day and time the course is being held
  • Attend both days of the course
  • Receive your certificate in the mail


It is that easy!

Date Time Duration Course Price Enroll Now
October 21-22, 2009 07:00 AM PST
10:00 AM EST 		90 mins. Call Center IT Management $199.00 Enroll Now
October 21-22, 2009 12:00 PM PST
03:00 PM EST 		90 mins. Call Center Analytics and Reporting $199.00 Enroll Now
November 4-5, 2009 07:00 AM PST
10:00 AM EST 		90 mins. Call Center Knowledge Management $199.00 Enroll Now
November 4-5, 2009 12:00 PM PST
03:00 PM EST 		90 mins. Call Center Performance Benchmarking $199.00 Enroll Now

Copyright 2010 CCCE  
The College of Call Center Excellence CCCE
SHOPPING CART
Call Center Management Certification - 03/09/10 - 03/12/10 Austin, TX - plus tour of Austin, 311 Center
Options : None
Unit Price : $1995.00
Quantity : 1
Total : $1,995.00
 
Call Center Management Certification - 04/20/10 - 04/23/10 Phoenix, AZ - (American Family Mutual Ins. Facility)
Options : None
Unit Price : $1995.00
Quantity : 1
Total : $1,995.00
 
Call Center Management Certification - 05/12/09 - 05/15/09 Chicago, IL Plus tour of AMA Call Center
Options : None
Unit Price : $1995.00
Quantity : 1
Total : $1,995.00
 
Call Center Management Certification - 05/18/10 - 05/21/10 Chicago, IL Plus tour of AMA Call Center
Options : None
Unit Price : $1995.00
Quantity : 1
Total : $1,995.00
 
Call Center Management Certification - 06/08/10 - 06/11/10 Minneapolis, MN plus tour of GE Call Center
Options : None
Unit Price : $1995.00
Quantity : 1
Total : $1,995.00
 
Call Center Management Certification - 06/16/09 - 06/19/09 Minneapolis, MN
Options : None
Unit Price : $1995.00
Quantity : 1
Total : $1,995.00
 
Call Center Management Certification - 07/21/09 - 07/24/09 Seattle, Community Health Plan of Washington
Options : None
Unit Price : $1995.00
Quantity : 1
Total : $1,995.00
 
Call Center Management Certification - 09/21/10 - 09/24/10 Indianapolis Power and Light
Options : None
Unit Price : $1995.00
Quantity : 1
Total : $1,995.00
 
Call Center Management Certification - 10/12/10 - 10/15/10 Atlanta, GA
Options : None
Unit Price : $1995.00
Quantity : 1
Total : $1,995.00
 
Online Course :: Call Center Analytics and Reporting
Options : None
Unit Price : $129.00
Quantity : 1
Total : $129.00
 
Online Course :: Call Center Analytics and Reporting
Options : None
Unit Price : $199.00
Quantity : 1
Total : $199.00
 
Online Course :: Call Center Call Quality Monitoring and Coaching
Options : None
Unit Price : $129.00
Quantity : 1
Total : $129.00
 
Online Course :: Call Center Caller Satisfaction Measurement
Options : None
Unit Price : $129.00
Quantity : 1
Total : $129.00
 
Online Course :: Call Center Caller Self-Service
Options : None
Unit Price : $129.00
Quantity : 1
Total : $129.00
 
Online Course :: Call Center Human Resource Management
Options : None
Unit Price : $129.00
Quantity : 1
Total : $129.00
 
Online Course :: Call Center IT Management
Options : None
Unit Price : $199.00
Quantity : 1
Total : $199.00
 
Online Course :: Call Center Knowledge Management
Options : None
Unit Price : $129.00
Quantity : 1
Total : $129.00
 
Online Course :: Call Center Knowledge Management
Options : None
Unit Price : $199.00
Quantity : 1
Total : $199.00
 
Online Course :: Call Center Organizational Leadership
Options : None
Unit Price : $129.00
Quantity : 1
Total : $129.00
 
Online Course :: Call Center Performance Benchmarking
Options : None
Unit Price : $129.00
Quantity : 1
Total : $129.00
 
Online Course :: Management Certification Live OnLine Package
Options : None
Unit Price : $1699.00
Quantity : 1
Total : $1,699.00
 
Online Course :: Management Certification On Demand Package
Options : None
Unit Price : $995.00
Quantity : 1
Total : $995.00
 
Operations Management Certification - 03/11/09 Austin, 311 Center
Options : None
Unit Price : $690.00
Quantity : 1
Total : $690.00
 
Operations Management Certification - 04/22/10 Phoenix, AZ
Options : None
Unit Price : $690.00
Quantity : 1
Total : $690.00
 
Operations Management Certification - 04/23/10 Phoenix, AZ
Options : None
Unit Price : $690.00
Quantity : 1
Total : $690.00
 
Operations Management Certification - 05/20/10 Chicago, IL
Options : None
Unit Price : $690.00
Quantity : 1
Total : $690.00
 
Operations Management Certification - 06/10/10 Minneapolis, MN
Options : None
Unit Price : $690.00
Quantity : 1
Total : $690.00
 
Operations Management Certification - 09/23/10 Indianapolis Power and Light
Options : None
Unit Price : $690.00
Quantity : 1
Total : $690.00
 
Operations Management Certification - 10/14/10 Atlanta, GA
Options : None
Unit Price : $690.00
Quantity : 1
Total : $690.00
 
People Management Certification - 03/09/10 Austin, 311 Center
Options : None
Unit Price : $690.00
Quantity : 1
Total : $690.00
 
People Management Certification - 04/20/10 Phoenix, AZ
Options : None
Unit Price : $690.00
Quantity : 1
Total : $690.00
 
People Management Certification - 06/08/10 Minneapolis, MN
Options : None
Unit Price : $690.00
Quantity : 1
Total : $690.00
 
People Management Certification - 09/21/10 Indianapolis Power and Light
Options : None
Unit Price : $690.00
Quantity : 1
Total : $690.00
 
People Management Certification - 10/12/10 Atlanta, GA
Options : None
Unit Price : $690.00
Quantity : 1
Total : $690.00
 
Performance Management Certification - 05/21/10 Chicago, IL
Options : None
Unit Price : $690.00
Quantity : 1
Total : $690.00
 
Performance Management Certification - 06/11/10 Minneapolis, MN
Options : None
Unit Price : $690.00
Quantity : 1
Total : $690.00
 
Performance Management Certification - 09/24/10 Indianapolis Power and Light
Options : None
Unit Price : $690.00
Quantity : 1
Total : $690.00
 
Performance Management Certification - 10/15/10 Atlanta, GA
Options : None
Unit Price : $690.00
Quantity : 1
Total : $690.00
 
Technology Management Certification - 03/10/10 Austin, 311 Center
Options : None
Unit Price : $690.00
Quantity : 1
Total : $690.00
 
Technology Management Certification - 04/21/10 Phoenix, AZ
Options : None
Unit Price : $690.00
Quantity : 1
Total : $690.00
 
Technology Management Certification - 05/19/10 Chicago, IL
Options : None
Unit Price : $690.00
Quantity : 1
Total : $690.00
 
Technology Management Certification - 06/09/10 Minneapolis, MN
Options : None
Unit Price : $690.00
Quantity : 1
Total : $690.00
 
Technology Management Certification - 09/22/10 Indianapolis Power and Light
Options : None
Unit Price : $690.00
Quantity : 1
Total : $690.00
 
Technology Management Certification - 10/13/10 Atlanta, GA
Options : None
Unit Price : $690.00
Quantity : 1
Total : $690.00
 
Subtotal : $37,458.00