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Mary Roche

Mary Ellen Roche

Guest Instructor
Years Experience: 23
Education: Mary Ellen's background includes a BS in Marketing from Boston College, an MA in Psychology, focusing on group efficacy and an MA in Education, focusing on career counseling from Catholic University.
Biography:
Mary Ellen's experiences range from providing executive coaching to C-level business leaders to individual life coaching to designing and managing critical people processes for a Fortune 50 company. Mary Ellen was the Director of Leadership Development & Diversity, launching groundbreaking processes to identify, develop and utilize talent across a multi-billion, global, 100,000+ person firm. These processes included the conception, design and implementation of an intranet-based Coach's Toolkit. This toolkit offered all line managers access to just-in-time tools and development options for all key skills related to the critical manager role. Mary Ellen also launched the firm's most robust Succession Planning process, working closely with the CEO to align business strategy with future skill needs for positions including C-level and two levels down in the firm. She launched the first Executive Mentoring program, personally matching and coaching more than 100 of the firms top leaders in a mentoring relationship with diverse high potentials from across the organization. Mary Ellen led an initiative to define the firm's Management & Leadership Competencies, used in all key people processes (Development, Performance Management, Hiring, Force Reductions). She led a comprehensive evaluation of executive bench strength and proposed associated development plans, assignment changes and needed executive hires.

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Call Center Management Certification - 06/08/10 - 06/11/10 Minneapolis, MN plus tour of GE Call Center
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People Management Certification - 06/08/10 Minneapolis, MN
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