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Dee Buell

Dee Buell

Guest Instructor
Years Experience: 22
Education: -
Biography:
Dee Buell is a Sr. Business Consultant at Metlife. She has over 20 years experience managing in MetLife’s Customer Response Center, where she has managed different call groups that include inbound and outbound service, as well as inbound and outbound sales. Dee currently is one of the managers of an inbound service team of 300+ service representatives. Dee has responsibility for driving customer satisfaction results for her team, along with raising the level of employee satisfaction

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