Exchange ideas with experts online, CallTalk.tv
Follow us on:
The College of Call Center Excellence on Twitter The College of Call Center Excellence on Facebook The College of Call Center Excellence on LinkedIn The College of Call Center Excellence on Blogger Bookmark and Share

For more information:

Please fill in the contact form below:
Name:

Email:

Telephone:

Comments:


Verification Code:
Call center training
Input characters above (Please RELOAD the page if you dont see any image above):


Additional Information

How did you hear about us?
Google Search
Yahoo Search
Press Release
Previous Work
Conference
Email/Newsletter
Social Network (Linked In, Twitter, Blog)
Other

So we can serve you better, please select the services that you are interested in.
Call Center Certification
Benchmarking
Consulting
Industry Reports
Educational/Manager Courses
Reality Check/In Depth Reality Check
Other



Please add BenchmarkPortal.com to your email safe list to receive communication pieces from us.

Classroom

Classroom

Many call centers aggressively invest in state-of-the-art technology. That's expected in today's fast-paced, high-tech world. But the companies with world-class call centers invest equally in the skill development of their most important asset -- their people. It's an investment that pays off every day -- in improved performance, increased sales and enhanced customer satisfaction. Let us help you make an investment in education by taking our Leadership course designed to improve the skills that leads to your professional certification.
Purdue University

UPCOMING Call Center Management Certification Dates
Date Location Register Now
April 20-23, 2010 Phoenix, AZ - (American Family Mutual Ins. Facility) Register Now
May 18-21, 2010 Chicago, IL Plus tour of AMA Call Center Register Now
June 08-11, 2010 Minneapolis, MN plus tour of GE Call Center Register Now
September 21-24, 2010 Indianapolis Power and Light Register Now
October 12-15, 2010 Atlanta, GA Register Now


UPCOMING People Management Certification Dates
Date Location Register Now
April 20, 2010 Phoenix, AZ - (American Family Mutual Ins. Facility) Register Now
May 18, 2010 Chicago, IL Register Now
June 08, 2010 Minneapolis, MN Register Now
September 21, 2010 Indianapolis Power and Light Register Now
October 12, 2010 Atlanta, GA Register Now


UPCOMING Technology Management Certification Dates
Date Location Register Now
April 22, 2010 Phoenix, AZ - (American Family Mutual Ins. Facility) Register Now
May 19, 2010 Chicago, IL Register Now
June 09, 2010 Minneapolis, MN Register Now
September 22, 2010 Indianapolis Power and Light Register Now
October 13, 2010 Atlanta, GA Register Now


UPCOMING Operations Management Certification Dates
Date Location Register Now
April 21, 2010 Phoenix, AZ - (American Family Mutual Ins. Facility) Register Now
May 20, 2010 Chicago, IL Register Now
June 10, 2010 Minneapolis, MN Register Now
September 23, 2010 Indianapolis Power and Light Register Now
October 14, 2010 Atlanta, GA Register Now


UPCOMING Performance Management Certification Dates
Date Location Register Now
April 23, 2010 Phoenix, AZ - (American Family Mutual Ins. Facility) Register Now
May 21, 2010 Chicago, IL Register Now
June 11, 2010 Minneapolis, MN Register Now
September 24, 2010 Indianapolis Power and Light Register Now
October 15, 2010 Atlanta, GA Register Now


Copyright 2010 CCCE  
The College of Call Center Excellence CCCE
SHOPPING CART
Call Center Management Certification - 03/09/10 - 03/12/10 Austin, TX - plus tour of Austin, 311 Center
Options : None
Unit Price : $1995.00
Quantity : 1
Total : $1,995.00
 
Subtotal : $1,995.00