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SHOPPING CART
Call Center Management Certification - 03/09/10 - 03/12/10 Austin, TX - plus tour of Austin, 311 Center
Options : None
Unit Price : $1995.00
Quantity : 1
Total : $1,995.00
 
Call Center Management Certification - 04/20/10 - 04/23/10 Phoenix, AZ - (American Family Mutual Ins. Facility)
Options : None
Unit Price : $1995.00
Quantity : 1
Total : $1,995.00
 
Call Center Management Certification - 05/12/09 - 05/15/09 Chicago, IL Plus tour of AMA Call Center
Options : None
Unit Price : $1995.00
Quantity : 1
Total : $1,995.00
 
Call Center Management Certification - 05/17/11 - 05/20/11 AAA Mid Atlantic, Hamilton NJ (near Philadelphia) + a tour of the host center
Options : None
Unit Price : $1995.00
Quantity : 1
Total : $1,995.00
 
Call Center Management Certification - 05/18/10 - 05/21/10 Chicago, IL Plus tour of AMA Call Center
Options : None
Unit Price : $1995.00
Quantity : 1
Total : $1,995.00
 
Call Center Management Certification - 06/08/10 - 06/11/10 Minneapolis, MN plus tour of GE Call Center
Options : None
Unit Price : $1995.00
Quantity : 1
Total : $1,995.00
 
Call Center Management Certification - 06/16/09 - 06/19/09 Minneapolis, MN
Options : None
Unit Price : $1995.00
Quantity : 1
Total : $1,995.00
 
Call Center Management Certification - 07/21/09 - 07/24/09 Seattle, Community Health Plan of Washington
Options : None
Unit Price : $1995.00
Quantity : 1
Total : $1,995.00
 
Call Center Management Certification - 09/21/10 - 09/24/10 Indianapolis Power and Light
Options : None
Unit Price : $1995.00
Quantity : 1
Total : $1,995.00
 
Call Center Management Certification - 10/12/10 - 10/15/10 Atlanta, GA
Options : None
Unit Price : $1995.00
Quantity : 1
Total : $1,995.00
 
Call Center Management Certification - 12/07/10 - 12/10/10 Houston, TX plus tour at the Reliant Energy Customer Care Call Center
Options : None
Unit Price : $1995.00
Quantity : 1
Total : $1,995.00
 
Call Center Workforce Management Certification - 05/17/11 AAA Mid Atlantic, Hamilton NJ (near Philadelphia)
Options : None
Unit Price : $690.00
Quantity : 1
Total : $690.00
 
Online Course :: Call Center Analytics and Reporting
Options : None
Unit Price : $0.00
Quantity : 1
Total : $0.00
 
Online Course :: Call Center Analytics and Reporting
Options : None
Unit Price : $159.00
Quantity : 1
Total : $159.00
 
Online Course :: Call Center Call Quality Monitoring and Coaching
Options : None
Unit Price : $159.00
Quantity : 1
Total : $159.00
 
Online Course :: Call Center Caller Satisfaction Measurement
Options : None
Unit Price : $159.00
Quantity : 1
Total : $159.00
 
Online Course :: Call Center Caller Self-Service
Options : None
Unit Price : $159.00
Quantity : 1
Total : $159.00
 
Online Course :: Call Center Human Resource Management
Options : None
Unit Price : $159.00
Quantity : 1
Total : $159.00
 
Online Course :: Call Center IT Management
Options : None
Unit Price : $0.00
Quantity : 1
Total : $0.00
 
Online Course :: Call Center IT Management
Options : None
Unit Price : $159.00
Quantity : 1
Total : $159.00
 
Online Course :: Call Center Knowledge Management
Options : None
Unit Price : $0.00
Quantity : 2
Total : $0.00
 
Online Course :: Call Center Knowledge Management
Options : None
Unit Price : $159.00
Quantity : 1
Total : $159.00
 
Online Course :: Call Center Organizational Leadership
Options : None
Unit Price : $159.00
Quantity : 1
Total : $159.00
 
Online Course :: Call Center Performance Benchmarking
Options : None
Unit Price : $159.00
Quantity : 1
Total : $159.00
 
Online Course :: Call Center Performance Benchmarking
Options : None
Unit Price : $0.00
Quantity : 1
Total : $0.00
 
Online Course :: Call Center Workforce Management
Options : None
Unit Price : $159.00
Quantity : 1
Total : $159.00
 
Online Course :: Management Certification Live OnLine Package
Options : None
Unit Price : $1699.00
Quantity : 1
Total : $1,699.00
 
Online Course :: Management Certification On Demand Package
Options : None
Unit Price : $995.00
Quantity : 1
Total : $995.00
 
Operations Management Certification - 03/11/09 Austin, 311 Center
Options : None
Unit Price : $690.00
Quantity : 1
Total : $690.00
 
Operations Management Certification - 04/22/10 Phoenix, AZ
Options : None
Unit Price : $690.00
Quantity : 1
Total : $690.00
 
Operations Management Certification - 04/23/10 Phoenix, AZ
Options : None
Unit Price : $690.00
Quantity : 1
Total : $690.00
 
Operations Management Certification - 05/20/10 Chicago, IL
Options : None
Unit Price : $690.00
Quantity : 1
Total : $690.00
 
Operations Management Certification - 06/10/10 Minneapolis, MN
Options : None
Unit Price : $690.00
Quantity : 1
Total : $690.00
 
Operations Management Certification - 08/05/10 Seattle, Community Health Plan of Washington
Options : None
Unit Price : $690.00
Quantity : 1
Total : $690.00
 
Operations Management Certification - 09/23/10 Indianapolis Power and Light
Options : None
Unit Price : $690.00
Quantity : 1
Total : $690.00
 
Operations Management Certification - 10/14/10 Atlanta, GA
Options : None
Unit Price : $690.00
Quantity : 1
Total : $690.00
 
People Management Certification - 03/09/10 Austin, 311 Center
Options : None
Unit Price : $690.00
Quantity : 1
Total : $690.00
 
People Management Certification - 04/20/10 Denver, CO
Options : None
Unit Price : $690.00
Quantity : 1
Total : $690.00
 
People Management Certification - 04/20/10 Phoenix, AZ
Options : None
Unit Price : $690.00
Quantity : 1
Total : $690.00
 
People Management Certification - 05/18/10 Chicago, IL
Options : None
Unit Price : $690.00
Quantity : 1
Total : $690.00
 
People Management Certification - 06/08/10 Minneapolis, MN
Options : None
Unit Price : $690.00
Quantity : 1
Total : $690.00
 
People Management Certification - 09/21/10 Indianapolis Power and Light
Options : None
Unit Price : $690.00
Quantity : 1
Total : $690.00
 
People Management Certification - 10/12/10 Atlanta, GA
Options : None
Unit Price : $690.00
Quantity : 1
Total : $690.00
 
People Management Certification - 12/07/10 Houston, TX
Options : None
Unit Price : $690.00
Quantity : 1
Total : $690.00
 
Performance Management Certification - 03/12/10 Austin, 311 Center
Options : None
Unit Price : $690.00
Quantity : 1
Total : $690.00
 
Performance Management Certification - 05/21/10 Chicago, IL
Options : None
Unit Price : $690.00
Quantity : 1
Total : $690.00
 
Performance Management Certification - 06/11/10 Minneapolis, MN
Options : None
Unit Price : $690.00
Quantity : 1
Total : $690.00
 
Performance Management Certification - 09/24/10 Indianapolis Power and Light
Options : None
Unit Price : $690.00
Quantity : 1
Total : $690.00
 
Performance Management Certification - 10/15/10 Atlanta, GA
Options : None
Unit Price : $690.00
Quantity : 1
Total : $690.00
 
Technology Management Certification - 03/10/10 Austin, 311 Center
Options : None
Unit Price : $690.00
Quantity : 1
Total : $690.00
 
Technology Management Certification - 04/21/10 Phoenix, AZ
Options : None
Unit Price : $690.00
Quantity : 1
Total : $690.00
 
Technology Management Certification - 05/19/10 Chicago, IL
Options : None
Unit Price : $690.00
Quantity : 1
Total : $690.00
 
Technology Management Certification - 06/09/10 Minneapolis, MN
Options : None
Unit Price : $690.00
Quantity : 1
Total : $690.00
 
Technology Management Certification - 08/04/10 Seattle, Community Health Plan of Washington
Options : None
Unit Price : $690.00
Quantity : 1
Total : $690.00
 
Technology Management Certification - 09/22/10 Indianapolis Power and Light
Options : None
Unit Price : $690.00
Quantity : 1
Total : $690.00
 
Technology Management Certification - 10/13/10 Atlanta, GA
Options : None
Unit Price : $690.00
Quantity : 1
Total : $690.00
 
Technology Management Certification - 12/08/10 Houston, TX
Options : None
Unit Price : $690.00
Quantity : 1
Total : $690.00
 
Subtotal : $46,929.00